FAQ

What is the minimum configuration required to operate Covalent CRM ?

Below are the configurations required to operate Covalent CRM :

Configuration serveur : 

• Microsoft Server 2008 R2, Microsoft Server 2008 (32 bit or 64 bit), Microsoft Server 2003 (32 bit or 64 bit) (recommended)
• Microsoft Server 2000, Windows Vista, Windows XP
• Microsoft SQL Express, Microsoft SQL Server 2005, Microsoft SQL Server 2008
• 512 MB of RAM (1 GB recommended)
• 1 GHz x86 processor
• 6 GB of disk space

Confuguration client : 

• Microsoft Windows XP or higher
• Microsoft Outlook 2003 or higher
• Microsoft SQL Express (optional)
• 512 MB of RAM (1 GB recommended)
• 1 GHz x86 processor
• 4 GB of disk space

How much time is required for implementation ?

Implementation consists of a number of steps, including a detailed analysis of your processes, customization of the software to your needs and management approach, software configuration, implementation at each station, and importation of your data. User training is spread out over several weeks and may vary according to the complexity and current structure of your company’s business processes.

How long does it take for Covalent CRM to be operational ?

Because of its integration with Outlook, customization with your processes, and efficient implementation and training, Covalent CRM is very easy for all users to adopt. Following training, a period of one to three weeks of constant use is all it takes to reach a level of autonomy and satisfactory operational efficiency.