What is the minimum configuration required to operate Covalent CRM ?

Below are the configurations required to operate Covalent CRM :

Configuration serveur : 

• Microsoft Server 2008 R2, Microsoft Server 2008 (32 bit or 64 bit), Microsoft Server 2003 (32 bit or 64 bit) (recommended)
• Microsoft Server 2000, Windows Vista, Windows XP
• Microsoft SQL Express, Microsoft SQL Server 2005, Microsoft SQL Server 2008
• 512 MB of RAM (1 GB recommended)
• 1 GHz x86 processor
• 6 GB of disk space

Confuguration client : 

• Microsoft Windows XP or higher
• Microsoft Outlook 2003 or higher
• Microsoft SQL Express (optional)
• 512 MB of RAM (1 GB recommended)
• 1 GHz x86 processor
• 4 GB of disk space

How much time is required for implementation ?

Implementation consists of a number of steps, including a detailed analysis of your processes, customization of the software to your needs and management approach, software configuration, implementation at each station, and importation of your data. User training is spread out over several weeks and may vary according to the complexity and current structure of your company’s business processes.

How long does it take for Covalent CRM to be operational ?

Because of its integration with Outlook, customization with your processes, and efficient implementation and training, Covalent CRM is very easy for all users to adopt. Following training, a period of one to three weeks of constant use is all it takes to reach a level of autonomy and satisfactory operational efficiency.

 Customized implementation

The Covalent CRM implementation team comes to your office to customize the software to your needs and management approach.

Analysis of your business processes and customization of Covalent CRM parameters
Boasting extensive experience in management systems implementation, the Covalent CRM implementation team analyzes in detail your business processes, needs, and management approach. This analysis is key to customizing the parameters of the software to your specific needs and thoroughly adapting it to your business.

Implementation and training
During the implementation process, our specialists completely configure your system, import and integrate all data to Covalent CRM, and provide ground staff training. A customized training guide is also provided to ensure the autonomy and performance of each user.

Rigoroux utilization tracking

To optimize use and ensure that Covalent CRM meets the objectives set at the start of each project, Covalent CRM provides ongoing utilization rate tracking and notifies you in the event of an abnormally low rate.

Fast and efficient technical support available

Covalent CRM technical support is provided by means of a ticket system to handle requests quickly. Whether you have a technical problem or a general question, our bilingual technicians and programmers are available to respond and act immediately.

Contact our technical support team at : This email address is being protected from spambots. You need JavaScript enabled to view it. or call 1-877-696-4472